0870 803 49 79            

 

To make sure we can deliver your order tonight at a specific time, please place your order before 5pm.  If you need to leave a message, we will call back within 30 minutes
 

              

           Terms and Conditions

 
Payment & Security

 

Any transaction made on this site is completely private and secure. We use  the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your details cannot be accessed by any unauthorised person. Look for the yellow padlock in the bottom right of 
your browser as you enter the payment section of our site. 
 
Please note that all gift baskets must be paid for prior to despatch. You can pay by either American Express, Visa - MasterCard, Delta, Debit Card, or Switch. We are unable to accept Diners Club cards.

 


 
For mainland UK deliveries the cost of delivery is included in the price of 
your gift basket. Wine Champagne London will despatch to any address in the UK mainland within 24 hours of receiving an order. We guarantee next day delivery for all orders within the mainland UK received prior to 13.00 hours (weekdays). Saturday and Sunday delivery is possible at an extra charge of £15.00 - £30.00.
 
Please note that it is essential that you provide us with a delivery address, 
with full postcode, where someone will be able to sign for safe receipt of your gift basket. Delivery will be made either by courier, DHL or Parcel Force depending on which is most appropriate.
 
 

To send wine gift outside the UK mainland, including the Channel Islands

 


 
Your happiness with products from Wine Champagne London is our primary concern.
We want you to come back! If you are in any way unhappy with your wine gift  please let us know within 48 hours and we will either refund or replace faulty goods. Please contact us by E-mail or on 0870 8034 979 (Int. +44 870 803 4979) between 9a.m. and 7p.m UK time. Please note that we are only able to refund or replace goods that are damaged or inedible and that are returned to Wine Champagne London. Please keep proof of postage of any goods that you return to us so that we are able to make a refund to you where appropriate.
 
If you are happy with the service you receive please let us know.
If you are not, we want to hear from you so that we can improve on the products and services offered in the future. 
Please click on "Your Comments".

 


 

 

Wine Champagne London aims to provide a  fast, efficient service based on value for money and top quality products. We trust you will agree that this is reflected in the prices we charge. Please note, however, that we reserve the right to modify price and contents of gift baskets displayed on this website at any time.
 

 


 
Privacy Policy
 
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details
 
 
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be destroyed as soon the payment is received.
 
 
Quality, Innovation, Teamwork
 
We appreciate and value the support we receive from our customers. We realise you deserve only the best service available in the industry. That is why at VaVaVoom Gifts, a strong corporate commitment exists to ensure we continually improve our level of service to our customers through our values: Quality, Innovation, Teamwork, Courtesy and Respect.

Among the thousands of clients, individuals, PLCs and LTD companies using our services are some of the most reputable organisations from the UK and overseas including: airlines.

Thank you for choosing Wine Champagne London